Get a true end-to-end 360-degree view of your customer across all your systems. Access real-time SAP order, invoice and delivery data, quote history, pricing details, and more–all without leaving your everyday Salesforce workspace.
Connect your field service solution to your SAP ERP business processes to provide superior customer service, ship parts and trigger the invoicing processes. View SAP data such as installed assets inside Salesforce – without ever switching systems.
Create quotes based on SAP variant configuration and SAP pricing rules in Salesforce. Post and track SAP sales orders, perform available-to-promise checks (ATP), monitor invoices and payments – all from Salesforce CRM.
Connect your business partners into your core business processes through B2B customer self-service portals. Customers can access order, delivery and payment history, place orders and do much more on their own.
Drive account transparency with a consolidated view of every sales agreement. Surface SAP ERP data and plan volumes and revenues based on the actual order run rate, Integrate Salesforce sales forecasts with your demand planning systems.
Provide field reps working in retail execution apps from Salesforce or Salesforce partners with up-to-date, account-specific price lists from SAP, perform real-time availability checks against SAP and post sales orders collected correctly back to SAP.
Awesome solution – 10 years ahead of everything else
We are Europe’s leader in manufacturing of memory products and are running this solution since 3 years for sales order, forecasting and account data integration. Sychronization is done in time without any delay. Every account manager has immediate access to order and shipment information and he can update his forecast immediately to drive the supply chain.
Thanks to overcast we can use far more order information by using Salesforce. We immediately can generate a sales order based on opportunity information which saves time and avoids mistakes. Every order is linked to it’s opportinity and the whole sales process can be tracked.
We really like Vigience as an implementation partner. We could easily build the integration by an easy specification which was not overloaded by too much detail information. Vigience immediately took the idea and implemented it without complicated iterations at best service level.
With overcast we can directly access SAP by Salesforce without using a middleware like Jitterbit and without the need to have again experts to build up the GUIs. With overcast from Vigience we got all from one hand – and it’s running!
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