Get a true end-to-end 360-degree view of your customer across all your systems. Access real-time SAP order, invoice and delivery data, quote history, pricing details, and more–all without leaving your everyday Salesforce workspace.
Connect your field service solution to your SAP ERP business processes to provide superior customer service, ship parts and trigger the invoicing processes. View SAP data such as installed assets inside Salesforce – without ever switching systems.
Create quotes based on SAP variant configuration and SAP pricing rules in Salesforce. Post and track SAP sales orders, perform available-to-promise checks (ATP), monitor invoices and payments – all from Salesforce CRM.
Connect your business partners into your core business processes through B2B customer self-service portals. Customers can access order, delivery and payment history, place orders and do much more on their own.
Drive account transparency with a consolidated view of every sales agreement. Surface SAP ERP data and plan volumes and revenues based on the actual order run rate, Integrate Salesforce sales forecasts with your demand planning systems.
Provide field reps working in retail execution apps from Salesforce or Salesforce partners with up-to-date, account-specific price lists from SAP, perform real-time availability checks against SAP and post sales orders collected correctly back to SAP.
Fast moving forward project with great service and solution delivery for SAP and Salesforce!
GUDEL brings flow to industrial automation by delivering intelligent motion solutions. For this Gudel Group in Switzerland provides global ICT services for all their companies around the globe (Europe, China and the US).
All the business processes for sales and services are covered with Salesforce, while all other business processes are covered by SAP. With the project scope to speed up the sales processes and having all required SAP master data (e.g. material, conditions, debitors, forms, equipments, technical locations) in access by Salesforce, we realized the powerful interface solution „Overcast“ from Vigience.
Thanks to Vigiences fast moving forward project approach with great service and solution delivery, even in SAP and Salesforce, the project succeeded with great fun and business users acceptance (around 200) was a peace of cake! With the Overcast interface from Vigience between SAP and Salesforce we have now the perfect solution implementing further system-overreaching business processs requirements!
Many thanks to Vigience!
SAP/ICT Senior Professional
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